Privacy Policy

KT Live (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the KT Live application and associated services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, mobile number, email address, and professional details during registration.
• Usage Data: Videos watched, learning history, feedback submitted, and app interaction analytics.
• Device Information: Device type, operating system, IP address, and app performance logs.

2. How We Use Your Information

Your data is used to provide and enhance the KT Live experience:

• To verify your identity and enable secure OTP login.
• To personalize recommendations and track your learning history.
• To send important clinical alerts, updates, and app notifications.
• To improve app performance, user experience, and content relevance.

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

• Authorized partners assisting in app operations (under strict confidentiality).
• Regulatory authorities when required by law.

4. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or misuse.

5. Data Retention

Your information is retained only as long as required for service delivery or legal compliance.

6. Account Deletion

You may request deletion of your KT Live account at any time. Upon submission, your personal data will be permanently removed from our systems except where legally required.

7. Cookies & Tracking

KT Live may use app-based analytics to understand usage patterns and improve performance. No third-party advertising cookies are used.

8. Children’s Privacy

KT Live is designed for qualified healthcare professionals and is not intended for individuals under 18 years of age.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices. Continued use of the app implies acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, please contact:
Email: support@ktlive.com
Registered Office: Alankar Ganga CHS, Mira Bhayandar, Thane, Maharashtra – 401107